Frequently Asked Questions

General Information

We believe that true health starts with what you consume daily. Our mission is to provide high-quality, plant-based nutrition and Absolute Herbal remedies that allow your body to heal and thrive naturally, treating your diet as your primary form of medicine.

We are based in South Africa and offer nationwide shipping to all provinces. Orders over R1000 qualify for Free Shipping. You can track your order status directly through your Account Dashboard.

Product Usage & Safety

Each product page contains detailed descriptions of benefits and usage. We recommend starting with our Best Sellers or reaching out via our WhatsApp Support button for personalized guidance on our Tinctures and capsules.

While our products are natural, herbs can be potent. If you are pregnant, nursing, or taking chronic medication, please consult your healthcare provider before starting any new supplement from our Herbal Range.

  • Sea Moss Gel:
    Must be refrigerated immediately and used within 3-4 weeks.

  • Dry Herbs/Capsules:
    Store in a cool, dark place away from direct sunlight to maintain potency.

  • Tinctures:
    Keep tightly sealed in a cool environment.

Orders & Payments

We offer secure checkout through multiple gateways. You can pay via Credit/Debit Card, Instant EFT, or use your Coupon Codes at checkout for additional savings.
  • Main Centers (JHB, CPT, DBN): 2–3 business days.

  • Regional Areas: 3–5 business days.


Please note: Orders placed during our Feb 1st launch week may experience high volume, but we strive for the fastest turnaround possible.

Due to the nature of our health products, we can only accept returns on unopened and sealed items within 7 days of delivery. For more details, please visit our Refund and Returns Policy.

Specialised Ranges

Our Absolute Herbal line consists of high-concentration formulas designed for specific wellness goals, ranging from immune support to detoxing.

Yes! We believe animals deserve natural healing too. Check out our Pet Care section for specialised herbal support for your furry friends.